This section offers valuable resources and information to ensure that properties are well-maintained and tenants have access to the support they need.
Request for Repairs
As a tenant, maintaining the condition of your home is essential. If you encounter any issues or need repairs, please follow the steps below:
How to Request Repairs
Identify the Issue: Clearly identify the problem or repair needed in your property.
Complete the Repairs Request Form: Submit your request using our Repairs Request Form to ensure that we have all the details needed to address the issue.
Submit Your Request: Once completed, send the form to us via email at admin@inchhousing.org.au or follow the submission instructions provided in the form.
Urgent Repairs
For urgent repairs, please contact our office immediately at 1300 00 INCH (4624). Urgent repairs include issues that pose a risk to health and safety, such as gas leaks or major plumbing problems.
Complaints and Appeals form
We take all complaints and appeals seriously and aim to resolve them in a fair and timely manner. If you have any concerns or need to make a complaint or appeal, please complete the Complaints and Appeals Form.
Your Connection to Essential Support
We understand that finding the right support can make all the difference. That’s why we've created a dedicated directory of trusted community services and support providers. This resource connects you with emergency relief, housing assistance, mental health services, and more, empowering you to navigate the support network available to you. Whether you’re seeking help for yourself or someone else, these links provide a starting point to access vital services.
